In the last decade, Australian medium-sized businesses have become a significant force in the country’s economy. More and more mid-sized businesses are starting every year in Australia, and growth is not expected to slow down any time soon. According to recent PwC research commissioned by Google, the future of Australian small to medium-sized businesses is bright …
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In this briefing paper, we look at the I.T Service Management (ITSM) Framework, the activities involved in designing, delivering, supporting and managing the lifecycle of I.T. services. As digital technology flourishes and the request placed on I.T increase, the demand for I.T service management has become an essential business service. Unlike other I.T frameworks that …
In this briefing paper, we look at the rise and evolution of the Virtual CIO, and, how organisations can benefit from a vCIO in a post-COVID-19 world. A vCIO is an experienced I.T executive and consultant. As a technology leader, they bring qualifications, mature and robust experience and the insight to align digital innovations with …
In this briefing paper, we look at Microsoft’s 365 Business Central, a comprehensive business management solution designed for small to medium-sized businesses. Business Central automates processes, integrates with applications, and provides in-depth analytics and AI-driven insights. Easy to manage ERP & CRM with specific modules for finances, sales, services, inventory, HR, projects, and supply chain. …
In this briefing paper, we look at Microsoft’s Dynamics 365, a next-generation suite of business applications built on cloud-based technology with AI capabilities that enables organisations transformation. Dynamics 365 suite of applications unifies CRM and ERP capabilities with purpose-built applications that work seamlessly integrate specific business functions and allow your organisation to transform to meet …
In this briefing paper, we look at Microsoft’s productivity and collaboration suite MS 365 that brings together best-in-class applications, with secure cloud services and storage. Mobile & web-based versions of MS Office Application. Email & Calendaring. Storage & File Sharing. Teamwork & Collaboration. Security & Data Protection. From April 2020, Microsoft (MS) 365 will replace …
In today’s business environment, upgrading existing systems, migrating to the cloud or engaging a managed service partner, it is essential to adopt procurement ‘best practice principles & framework’. In this briefing paper, we define ‘best practice’ procurement lifecycle framework. Procurement Best Practise Principles Value for Money Open & Fair Competition Accountability Risk Management Probity & …
Global trends indicate a growth in remote working driven by employee demand from, digital nomads, Millennials and Gen Z’ers; and organisation flexibility in the face of economic change. Traditional models are moving to hybrid work-places, with the aid of digital technologies. The benefits of embracing a remote workforce come from embracing a larger potential resource …
In this briefing paper, we outline the strategy methodology for developing a digital I.T strategy, architecture blueprint and roadmap, aligning a business strategy, and, technology innovation. The need for a sound digital system strategy based on in-depth analysis will help predict risks, identify the right solution architecture to achieve improvements through the implementation of emerging …
In this briefing paper, three innovative digital trends that will change the face of business by 2020, are outlined to help make sense of the impact. The rapid pace of technological transformation leads to digital technology innovations being increasingly applied to the delivery of new business models and disrupting traditional businesses. Organizations will need to …